About the (null) note problem on RainbowNote

October 26, 2014 by

If there are notes that are shown as (null) in list view, whole or a part of the text would be lost (*1). The bug exists from v.2.9.8 and is caused by mis-handling of special characters like emoji which consumes two characters for one representation.

We apologize to the users who suffered from the bug.

To solve the problem, we have added the fixes to the next version (v.2.9.10).

  1. Fix for the mis-handling of cursor in editor that may cause the separation of two inseparable character pair that are illegal to system if separated.
  2. On save, added the logic that checks and removes the illegal characters created by separation to avoid the data lost.
  3. Fix for the crash on opening a (null) note.

We have registered the new version to AppStore. It is now waiting for the Apple’s review. Please wait a while before it becomes available in AppStore. Before that, please do not tap emoji to start editing(*2).

*1 Photos in notes are not affected by this bug. In addition, if a note has a photo, a part of the text may remain because of the save data structure.
*2 If separation of emoji occurred, it will become visible after the save of the note done (by tapping “Done” button etc). There will be two characters that looks like “squared capital A”. If you did separation, please stay on the editor and delete all of these illegal characters to avoid the data lost.

RainbowNote 2.9.9 released!

September 18, 2014 by

We released the new version of RainbowNote (ver.2.9.9) today. This version contains editor stability problem fix, right to left language support (on editor) and other fixes.

[New fixes and features]

  • Fix for editor stability problem
  • Dark theme added
  • When you long press a photo, cut and copy menu will be shown (editor)
  • Right to left language support (editor)
  • Other bug fixes

RainbowNote 2.9.8 released!

August 28, 2014 by

The new version of RainbowNote (2.9.8) is now ready for sale in AppStore. It contains new flat-style UI and the fix for Google Drive sync problem previously reported.

Google sync fix version of RainbowNote is waiting for approval

August 23, 2014 by

We have registered a new version of RainbowNote that has the fix for the sync problem we mentioned in previous post.
It is now waiting for review by Apple. Please wait a while before the sync feature works as well as before.

About Google Sync Problem (RainbowNote)

August 3, 2014 by

Currently, updating an existing document on Google Drive from RainbowNote fails because of the unannounced Google Drive API change. We are now working to fix it. Sorry for the inconvenience.

RainbowNote 2.9.4 Released!

October 17, 2013 by

This update fixes the problem on “Transfer Notes to Paid Version” function when running on iOS 7.0.2. Please update RainbowNotes to the latest version if you have trouble with the function.

You need to update both Lite and Paid version of RainbowNote to work the function correctly.

Google Drive’s server side problem was fixed

October 15, 2013 by

Since Oct 2, RainbowNote had sync trouble with Google Drive, because of Google’s server side problem.

Today they fixed that bug, so RainbowNote can sync notes with Google Drive as before. Thank you for your patient.

Fix for the iOS 7.0.2 Problem on “Transfer Notes to Paid Version” is waiting for Apple’s approval

October 11, 2013 by

Currently, “Transfer Notes to Paid Version” function of RainbowNote Lite doesn’t work on iOS 7.0.2 (* it works on iOS 7.0.0).

We posted the fix version yesterday. It is now waiting for Apple’s approval. Please wait a while before the new version release. Sorry for inconvenience.

Problem: Can’t sync notes with images to Google Drive (RainbowNote)

October 4, 2013 by

From around 2 Oct, RainbowNote can’t upload notes with images to Google Drive.

It is caused by Google’s server-side problem.
We have posted an error report (with error reproduction instruction) to Google Drive support forum and waiting for their action. Sorry for inconvenience.

[Error Report Detail]
http://stackoverflow.com/questions/19156370/google-drives-html-to-docs-document-conversion-corrupted-since-2-oct

RainbowNote 2.9.2 released

September 19, 2013 by

RainbowNote ver.2.9.2 is now available in AppStore.

This update fixes the compatibility problem with iOS 7. Please update RainbowNote to the latest version when you update your iOS to 7.


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